Current Role:
Corporate Clinical Quality Safety Leader (2015-present):
Work closely with program and department leaders at all levels to facilitate quality improvement initiatives utilizing best practice guidelines, standards, and required organizational practices that align directly with organizational vision, mission and values
Provide leadership and oversight of the organization’s participation in Accreditation Canada including all activities required pre, during, post, and between surveys. Act as a resource to all colleagues. Track status and report on ongoing compliance with standards and required organizational practices. Coordinate Tracer Team functions and activities
Collaborate with program leadership to ensure standardized and consistent approach to patient safety incident reviews and failure mode effects analysis related to quality improvements.
Provide the corporation with guidance on legislative requirements related to quality and safety, including publicly reported indicators, Quality Improvement Plan (QIP), and structures for compliance with Excellent Care for All Act (ECFAA) and Public Hospitals Act (PHA)
Previous Roles:
Patient Care Specialist: Emergency Department (2013-2015)
Supported professional growth and development of nursing and clerical staff
Worked in collaboration with Human Resources and Labour Relations in escalation of performance issues as required
Developed and applied a strong working knowledge of RNAO Best Practice Guidelines and professional standards of the College of Nurses of Ontario, and Regulated Health Professionals Act
Facilitated patient flow within the Emergency Department and corporation, mitigating barriers to discharge by collaborating with the interdisciplinary team
Clinical Supervisor (2012-2013):
Provided in the moment, just in time conflict resolution
Provided coaching and education to staff in a supportive role
Key member of process improvement change projects using LEAN methodology.
Responsible for scheduling, daily assignments, equipment and supplies, and bed flow coordination evenings and weekends as a supportive member of the leadership team
Registered Nurse bedside nursing experience (1997-2013):
Provided bedside nursing care of patients in a variety of acute care settings in hospitals across North America as a fulltime staff nurse as and a travel nurse. Areas of practice include Emergency, Critical Care, and Medical-Surgical.
In every employment, demonstrated leadership as charge nurse, participant in unit-based research, and as a mentor/preceptor for new graduate nurses.
Certifications and Professional Affiliations:
Patient Safety Certificate, Ontario Hospital Association (October 2015)
· Canadian Triage and Acuity Scale, Ontario Hospital Association certified instructor (May 2014)
· Advanced Cardiac Life Support, certified instructor (June 2014-present)
· Pediatric Advanced Life Support, certified provider (November 2013)
· Trauma Nursing Core Course, certified provider (September 2008)
· Member Registered Nurses Association of Ontario
· Member National Emergency Nursing Association, Canadian Nursing Association, and Emergency Nursing Association
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